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Privacy Policy


Effective Date: August 1, 2024

Ignite Preventive Health ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with applicable privacy laws, including British Columbiaā€™s Personal Information Protection Act (PIPA), Canadaā€™s Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and HIPAA best practices for clients in the USA.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing details, mailing address.

  • Health-Related Information: Any voluntary information shared regarding health history, lifestyle habits, or wellness goals for coaching purposes.

  • Payment Information: Processed securely through third-party payment providers (e.g., Stripe, Kajabi). We do not store credit card details.

  • Website Usage Data: IP address, cookies, and analytics to improve user experience.

2. How We Use Your Information

We use personal information for the following purposes:

  • To provide and personalize health coaching services.

  • To schedule appointments and process payments.

  • To send relevant coaching resources, updates, or newsletters (with consent).

  • To comply with legal and regulatory requirements.

  • To improve our website and services.

3. Confidentiality & Data Protection

We are committed to maintaining the confidentiality of client information and adhere to HIPAA-aligned security measures where applicable. This includes:

  • Secure storage of digital files using encryption and password protection.

  • Limiting access to client information to authorized personnel only.

  • Never selling, renting, or sharing personal data without consent, except as required by law.

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request a copy of your stored data.
    To exercise these rights, contact us at [email protected].

5. Third-Party Services

We may use third-party services (e.g., payment processors, scheduling platforms) that comply with privacy regulations. We are not responsible for their privacy practices, and we encourage you to review their policies.

6. Data Retention

We retain personal data only as long as necessary to fulfill coaching services and legal obligations. When no longer needed, data is securely deleted.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available here, on our website.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.