Effective Date: August 1, 2024

Welcome to Ignite Preventive Health. These Terms and Conditions govern your use of this website, services, and digital products. By accessing or using this website, you agree to be bound by these Terms.

1. Use of This Website

This website is intended for individuals seeking general education related to health, wellness, and self-care.

By using this website, you confirm that:

You are at least 18 years of age

You will use the information responsibly and at your own discretion

You understand the limitations of online education without individualized assessment

2. Educational Purpose Only (No Medical or Therapeutic Advice)

All content provided through Ignite Preventive Health — including this website, coaching services, digital products, and programs — is for educational and informational purposes only.

Nothing provided:

Constitutes medical advice, diagnosis, or treatment

Replaces individualized assessment by a qualified healthcare provider

Establishes a practitioner–patient or therapist–client relationship outside of formal in-person care

You are responsible for consulting an appropriate healthcare provider regarding your individual condition.

3. Scope of Practice

Janessa Williams is a Registered Massage Therapist (RMT) licensed in British Columbia, Canada.

All online education, coaching, and digital products:

Are provided outside the scope of hands-on clinical care

Do not include assessment, diagnosis, or treatment of medical conditions

Are intended to support general wellness and self-care practices only

4. Assumption of Risk

By using this website and participating in any services or programs, you acknowledge and agree that:

Any application of information is done at your own risk

You are solely responsible for your health decisions and actions

Physical activity, self-treatment, and lifestyle changes carry inherent risks

You agree to use sound judgment and discontinue any activity that causes pain, discomfort, or concern.

5. No Guarantees

While Ignite Preventive Health aims to provide high-quality education and effective strategies:

Results will vary from person to person

No guarantees are made regarding outcomes, recovery, or results

Testimonials reflect individual experiences and are not predictive of your results

6. Digital Products and Programs

All Sales Final

Due to the nature of digital products, all purchases are final and non-refundable unless otherwise stated.

Personal Use Only

You are granted a limited, non-exclusive, non-transferable license for personal use only.

You may not:

Share, distribute, or reproduce content

Resell or use materials for commercial purposes

Teach or repurpose content without written permission

7. Coaching Services

Janessa Williams is a Registered Health Coach (HCA-RHC) and a National Board Certified Health & Wellness Coach (NBC-HWC), providing evidence-informed guidance to support behaviour change and overall well-being.

Participation in coaching services is voluntary.

You acknowledge that:

Coaching is not therapy, medical care, or treatment

You are responsible for implementing any recommendations

Outcomes depend on your participation, consistency, and individual circumstances

Cancellation, rescheduling, and refund terms are outlined in your Coaching Agreement.

8. Payments and Pricing

All prices are listed in CAD and may change at any time

Payment is required in full unless otherwise stated

Payments are processed through secure third-party providers

Ignite Preventive Health does not store payment information

9. Website Use and Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes

Attempt to gain unauthorized access to any part of the website

Interfere with the functionality or security of the website

Copy or misuse content without permission

10. Intellectual Property

All content on this website — including text, graphics, videos, and digital materials — is the property of Ignite Preventive Health.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

To the fullest extent permitted by law, Ignite Preventive Health shall not be held liable for:

Any direct, indirect, incidental, or consequential damages

Injuries, losses, or health outcomes resulting from the use or misuse of information

Decisions made based on educational content provided

Your use of this website and its content is entirely at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Ignite Preventive Health and its owner from any claims, damages, liabilities, or expenses arising from:

Your use of the website, services, or products

Your violation of these Terms

Your application or misuse of any information provided

13. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how your information is collected, used, and protected.

14. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada.

Any disputes shall be resolved within British Columbia through mediation or arbitration before legal action is pursued.

15. International Users

This website may be accessed from outside Canada.

You acknowledge that:

Laws and regulations may differ in your jurisdiction

You are responsible for ensuring your use complies with local laws

Ignite Preventive Health makes no representations regarding compliance outside Canada

16. Changes to These Terms

We reserve the right to update these Terms at any time.

Continued use of this website constitutes acceptance of any changes.

17. Contact Information

If you have any questions, please contact:

Ignite Preventive Health
Email: [email protected]
Phone: +1 (250) 409-4944

By using this website and purchasing services or products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.